Memberships

As an independent business we believe it is important:

  • To be unique, you won’t find us on every high street
  • To be flexible to our clients’ needs
  • To be human, what’s important to you is important to us
  • To be honest & upfront, we won’t hide anything from you
  • To be grateful for your custom, we know you have a choice
  • To stay informed of the wider marketplace
  • To keep up to date with legislative changes
  • To have the support of a professional body

Our Memberships

Membership of voluntary governing bodies means our clients get the best of both worlds; a local, independent agent with a personal touch and ‘can do’ attitude but also the backing and support of larger organisations who can offer advice, reference and guidance should we ever need it.

We are members of The Property Ombudsman and as such adhere to their code of practice to provide a service consistent with fairness, integrity and best practice. We are regulated and fully insured.

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You wouldn’t use an unlicensed travel agent so why use an unlicensed Estate Agent?

We are licensed members of The National Association of Estate Agents (NAEA), the UK’s leading professional body for estate agency personnel as well as its sister organization The Association of Residential Letting Agents (ARLA). As members we adhere to:

  • Be qualified professionals
  • Follow a code of practice with strict rules of conduct
  • Have professional indemnity insurance and client money protection insurance
  • Be members of an ombudsman scheme with a complaints procedure should things go wrong
  • Be compliant with consumer protection regulations
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