Emma and the team at Robinson Reade Whiteley are excellent. They managed the letting of my apartment in a professional and friendly manner. Delighted with the service they provide. If you are a Landlord and have properties to let, I would highly recommend them.
Professional service great communication at all stages
We have been very satisfied with the letting management service at Robinson Reade. Emma MacGregor is a complete professional and we have great faith in her advice and judgment. Any queries receive a rapid response and we receive sound and experienced advice regarding works required. The routine administration is very efficient and we have been particularly impressed by the speed of response in the face of any emerging issues, keeping a fair balance between our interests and those of the tenants. We wouldn’t hesitate to recommend this service.
Excellent communication at all stages of the process. A realistic price suggested for the sale which was achieved very quickly
Overall a good experience. I have corresponded mainly with Emma. Generally I was happy with how she kept me up to date on developments for my tenancy application as well as progressing the contracts and managing any IT glitches that arose in my case. I particularly appreciated the box of goodies for my move in day!One item that could be improved for me was the referencing procedures Robinson Reade have in place. Many corporate employers don’t do signed employment references (just standard automated ones) and thus I didn’t “pass” the check here; adjustments should in my view be allowed for this. Additionally it was unsettling at the time to be informed that my reference didn’t meet requirements without providing any further context as to reasons why in the first instance.Aside from that one issue I was satisfied with this estate agent and would be happy to correspond with them again on future tenancy matters.
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