Meet the team

It seems a lifetime ago I started my agency career.  Back in ‘94 there were no digital cameras, calls to mobile phones cost a fortune and there was no Facebook, Twitter or Rightmove.  Things changed very quickly with the arrival of the world wide web.  When I opened Robinson Reade in 2004 my aim was to offer an individual service tailored to clients’ needs rather than a ‘one size fits all’ approach that I’d experienced in the corporate world.

I’ve always been of the mindset that if you are going to do a job, you should do it right so I have continued to learn and develop my skills over the years.  I’m an active member of both ARLA and NAEA PropertyMark and make recommendations with experience of the industry and knowledge of the local market.

As an independent I enjoy getting to know my clients and rather than answering to shareholders and corporate targets we can work together to meet your goals.

Outside of work I enjoy walking, you might see me out and about with my dog Monty.  I am also a keen skier and love spending time in the garden. I started working in the local area in 1998 and liked it so much I moved to Locks Heath in 1999, I’ve moved house eight times since then, it helps to remind me what you go through when moving.

My carefully selected team share my philosophy that all our activity needs to benefit our client and that honesty is always the best policy. It’s important to balance valuable agency knowledge with customer service skills, which is why I chose my team from both estate agency and customer service backgrounds. I hope you find this brief precis useful, that it gives you an insight into who we are and that you will enjoy moving home with our help.

Phillippa Dalby

Sales Advisor

phillippa@robinsonreade.co.uk

Phillippa joined us in 2020 and has a strong customer service background from her years in the travel industry.  Phillippa works alongside Sharyn doing the viewings and agreeing sales.  Giving constructive feedback is a priority after viewings and you can be sure Pip will call you to let you know how each viewing has gone.

Donetta Holland

Sales Manager

donetta@robinsonreade.co.uk

Donetta has a wealth of customer service experience and a NVQ level 3, she is also currently studying for a law degree with the OU. With a background in mortgage underwriting and a keen interest in legal processes, particularly conveyancing, her aim is to ensure the sales process runs smoothly. Married with two grown up children she enjoys growing her own fruit & veg, clay shooting and motorsports.

Claire Blacknell

Senior Property Consultant

claire@robinsonreade.co.uk

Claire has been in the property industry since 2002, her genuine and caring personality has ensured a good record of repeat and recommendations from clients over the years. She lives locally with 1 child still at home. She also has a horse and can often be seen plodding through the Warsash Village to the local pub for a carrot (for the horse!).

Bryony Norish

Office Administrator

bryony@robinsonreade.co.uk

Bryony is resonsible for the smooth running of the office, giving adminstrative support to both the sales & lettings teams.  She has recently been awarded a Housing/Property Management Assistant qualification following the completion of her apprenticeship.