We are delighted that you have chosen us to guide you through the private renting process.
At Robinson Reade, we pride ourselves on providing exceptional service to both our landlord clients, our rental applicants and tenants alike. Our team of experienced professionals is dedicated to helping you find your dream home and guiding you through the rental process every step of the way.
Please see below our step by step guide to renting a property with Robinson Reade.
Finding a property
You will find all of our properties to let on our website and on all the established property portals including Rightmove and On The Market. You can also sign up for updates by registering your details with us.
Once you see a property you like, get in touch to arrange a viewing. For very popular properties we may ask you to complete a short form to check your suitability before you view.
It is likely that when you view a property there will be a lot of other applicants viewing too. It is important that we meet all adults who will be moving into the property so that we are able to accurately put forward any offer you might make for the property. If those attending are polite and interested in the property then we will pass this onto the landlord.
Once you have decided on a particular property we will first ask you to complete our application forms. Please ensure that you answer all questions carefully and truthfully as any mistakes could result in your application being rejected.
Once your application has been approved by the Landlord we will require a holding fee from you of the equivalent of one week’s rent in order to reserve the property. This shows good faith on your part and enables the Landlord to take further action confident in the knowledge that you are serious and fully committed to the property. We will stop marketing the property and inform any other prospective tenants that the property has been taken.
Our partner referencing company will take up references on our behalf and will include:
- a bank/credit reference
- employer’s reference
- previous Landlord’s reference if applicable.
If any of your reference replies are not satisfactory, it may be necessary for you to have to supply a Guarantor, and we will need to take up references for this person also or you could, subject to the Landlord’s agreement, pay the full rent for the fixed term that you have signed for in advance.
Please note that should your application be unsuccessful because you change your mind and withdraw, or because we or the landlord deem your references to be unsatisfactory, or the commencement date is unreasonably delayed by you, then no money will be refunded to you. If the landlord decides not to proceed for any other reason then we will of course return your holding fee in full.
From February 2016 all Landlords and their agents must ensure that their Tenants have the legal right to rent in the UK in accordance with the Immigration Act 2014. Therefore, as part of the application process we will ask you to confirm that all adults that will live in the property (including any permitted occupiers) have the right to rent in the UK and we will ask you for photo identification (or a share code) to prove this. The documentation must be the original and not copies and, importantly, the check does need to be done in person.
Draft Tenancy Agreement
We will send you a draft copy of the tenancy agreement (and any guarantor agreement) to read through in plenty of time prior to your move in along with other legally required documentation. It is important that all Tenants and Guarantors read all of the documentation in advance of the move in date so that any questions can be answered. It is imperative that all parties understand what they are signing.
The security deposit (equal to 5 weeks rent) will be taken at the start of your tenancy and held against possible breakages or damage caused by you during the tenancy and for any other breaches of your tenancy terms and condition, such as unpaid rent. The deposit will be protected by The Deposit Protection Service (The DPS) in accordance with the Terms and Conditions of The DPS. At times it may be necessary for us to protect the deposit under another approved scheme in which case, details will be provided to you.