Huge thanks to Emma in sales and Donetta who managed the sale. I can't recommend Robinson Reade highly enough. I viewed a lot of properties with other agents and they were next to useless. Turning up without keys, not having any of the information I needed. I'm not sure how you can sell a property without knowing basic details like parking and service charges. But Robinson Reade were a breath of fresh air, they actually called me immediately when a property I was interested in became available (I had contacted them only once and left my details with them months before). Emma was at the property for the viewing early to greet me, I had a lot of questions and she had ALL the answers. Prepared in every way. Thats how you sell a property. Once an offer had been accepted, Donetta arranged everything, sorted all of the paperwork, explained everything very clearly and made sure myself and the vendor knew exactly what was happening, and when. Communication and customer service were perfect. I never had to chase Robinson Reade to do anything, they were always on top of everything, from first contact to handing over the keys. If you have a property to sell - choose Robinson Reade. If you are looking to buy, you better hope the seller of your dream home chose Robinson Reade :)
We have known about Robinson Reade for a while now, and decided to use them to sell our property.We loved the video of the property, created by Jane.Every action done by RR has been done with a jovial and friendly attitude.When a problem occurred further back in the chain, I visited the main branch to find Donetta actually on the phone, trying to chase up various people, to gain a resolution to the issue.Nothing has been too much trouble for them!
Changed my original review as when I called and spoke to Doneta, she was MOST helpful and a delight to speak to and took down information to pass on to an agent. I received a call from Emma and then was shown a property by the Emma who deals with Lettings and she was very good. I was handed a brochure that had great information. I have found Robinson Reade to be very professional. I would recommend them.
We decided to try Robinson reade , As after going in to see them for advice they were totally honest with us , we have been trying to sell our house for a while with other agents and have been very disheartened. Although it’s not yet sold we feel we will now continue to get honesty .